Refund Policy
Thank you for choosing Femuluxe. We value your satisfaction and strive to provide a smooth shopping experience. Please review our return and refund policy for detailed information.
30-Day Return Policy:
We offer a 30-day return policy starting from the date you receive your item. To initiate a return, the item must be in its original condition—unworn or unused, with tags and in the original packaging. A valid receipt or proof of purchase is required for all returns.
Initiating a Return:
Before preparing your return, please contact us at info@femuluxe.com. We aim to make the process efficient, and obtaining approval is an essential first step before you send the item back to us.
Return Shipping Costs:
The cost of return shipping is your responsibility. Once your return is approved, we will provide you with the necessary details, including the return address and a shipping label for your convenience.
Inspection Upon Arrival:
Upon receiving your package, we recommend inspecting it thoroughly. If you notice any issues such as damage, defects, or inaccuracies, please inform us immediately, and we will resolve the issue promptly.
Non-Returnable Items:
Unfortunately, sale items, personalized items, or gift cards cannot be returned. Please contact us if you have any questions or concerns about your specific item.
Exchanges:
The quickest way to ensure you get what you want is to return the unopened item in its original packaging. Once the return is accepted, you can make a new purchase for the desired item.
Refund Process:
After receiving and approving your return, we will initiate the refund process within 10 business days. If the refund takes longer than 15 business days for any reason, please feel free to contact us at info@femuluxe.com
If you have any questions about returns or other inquiries, please feel free to reach out to our team.
Thank you for choosing Femuluxe. We appreciate your trust in our company.
30-Day Return Policy:
We offer a 30-day return policy starting from the date you receive your item. To initiate a return, the item must be in its original condition—unworn or unused, with tags and in the original packaging. A valid receipt or proof of purchase is required for all returns.
Initiating a Return:
Before preparing your return, please contact us at info@femuluxe.com. We aim to make the process efficient, and obtaining approval is an essential first step before you send the item back to us.
Return Shipping Costs:
The cost of return shipping is your responsibility. Once your return is approved, we will provide you with the necessary details, including the return address and a shipping label for your convenience.
Inspection Upon Arrival:
Upon receiving your package, we recommend inspecting it thoroughly. If you notice any issues such as damage, defects, or inaccuracies, please inform us immediately, and we will resolve the issue promptly.
Non-Returnable Items:
Unfortunately, sale items, personalized items, or gift cards cannot be returned. Please contact us if you have any questions or concerns about your specific item.
Exchanges:
The quickest way to ensure you get what you want is to return the unopened item in its original packaging. Once the return is accepted, you can make a new purchase for the desired item.
Refund Process:
After receiving and approving your return, we will initiate the refund process within 10 business days. If the refund takes longer than 15 business days for any reason, please feel free to contact us at info@femuluxe.com
If you have any questions about returns or other inquiries, please feel free to reach out to our team.
Thank you for choosing Femuluxe. We appreciate your trust in our company.